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How To Order

    Most of our products are Made To Order. If you are interested in our products, please click "Contact supplier" to contact us to get the latest price. We will create a payment order for you after confirming the final customization plan with you.

How to Customize

1.Share your ideas and requirements with us, and we will provide you with a customized solution, as well as a quote for you until we reach a final solution.

2.Just pay 30% deposit, we can start to design the jewelry rendering for you, we will design the jewelry 3D rendering in 3-7 days (pendant), or 3-5 days (ring, earring), then send the 3D drawing to confirm with you and modify it until you are satisfied.

3.We will put into production according to our confirmed 3D rendering.

4.Production time for rings & earrings: 7-10 days.

Pendants, tennis chains & Cuban chains production time: 10-20 days

Production time for watches: 20-25 days.

5.After the production is finished, we will send you the video and pictures to confirm, after that, we arrange the shipment for you immediately.

6.Product shipping time: 5-7 days. We will choose the most suitable logistic method to safely deliver to your address.

ETERNAL JEWELRY

    Guangzhou Eternal Jewelry Co., Ltd. (Eternal Jewelry) is a jewelry manufacturer enterprise certified by TÜV Rheinland and Alibaba. We have excellent commercial reputation, professional jewelry production equipment and team. Our products and services have been widely praised and trusted by customers in China, Europe, and the United States.
    Eternal Jewelry always adheres to the purpose of customer first, quality first, and service first, and provides you with professional sales team services, jewelry design services and production team services. Satisfying our customers is our lifelong pursuit in jewelry business.

1.Engraving service, when you place your order, you can please tell us the logoor letter you want,then we can engraving for you on your products.

2.Package service,you can please let us know which kind of package you needwe will matching nice packing for you.

1.All of our products' materials are made of genuine materials and are inspected by professional institutions.

2.The material certificate includes China GTC or NGTC, and the certificate is recognized by international jewelry institutions such as the International MA,CNAS.

The stone certificate includes GRA, IGI, GIA certificates, and moissanite larger than 0.3ct will have GRA certificate, and natural diamonds larger than or equal to 0.3ct will be accompanied by IGI or GIA certificates.

The above materials support professional jewelry institutions' inspection in your destination country or worldwide.

About Logistics

We usually use DHL,UPS,FedEx to send your goods. Safe and fast. The shipping time is 5-7 days to complete the global delivery service. Of course, if you have other logistics companies or freight forwarders, let us know and we will try to send the goods according to your logistics method.

Warranty & Repair

We are a professional one-stop jewelry service provider and can offer you repair and warranty services.

1. Warranty: from your purchase of goods, we provide you with a 1-year warranty (non-human factors), if the human factor, the warranty is not supported. Please note: For goods eligible for warranty, shipping costs for sending back and forth will be borne by the buyer.

2. Repair: We provide repair service. Repair range for example: plating, repair jewelry, repair stones, etc. Please note: Repair costs incurred during the repair period need to be borne by the buyer, and shipping costs for sending the goods back and forth will be borne by the buyer.

Jewelry Care
1. Please use a fine microfiber or gem polishing cloth to clean your jewelry.
2. We recommend that you remove your jewelry before participating in some activities. For example: bathing, swimming, gardening, washing dishes, etc. This is due to some chemicals that can damage your jewelry.
3. Avoid exposing your jewelry to extreme temperatures, whether hot or cold.
4. Avoid storing your jewelry for long periods in extremely dry or humid environments.
These maintenance tips will keep your jewelry beautiful for a lifetime.